Welcome to the IFZO website. We are committed to providing you with a premium shopping experience and ensuring that your order arrives quickly and safely. Below are the details of our shipping policy:
Shipping Time
We promise to ship your order within 2 business days of confirmation. Please note that weekends and holidays may affect processing times.
Delivery Time
We use FedEx for delivery, and your order should arrive within 3-7 business days. Actual delivery times may vary based on your location and weather conditions.
Warehouse Locations
To serve our customers more efficiently, IFZO has warehouses in the Western (West Coast), Central, and Eastern (East Coast) regions of the United States. This allows us to process and ship orders faster, reducing delivery times.
Order Tracking
Once your order has been shipped, you will receive an email containing a tracking number. You can use this number to track your order in real-time on the FedEx website.
Shipping Costs
Shipping costs are automatically calculated based on the weight, volume, and destination of your order and will be displayed at checkout. We strive to offer reasonable shipping rates to ensure your satisfaction.
Non-Deliverable Addresses
Please note that we currently do not ship to the following addresses:
P.O. BOX (Post Office Box)
APO/FPO (Military Mail)
Alaska (AK)
Hawaii (HI)
Puerto Rico (PR)
Special Circumstances
Remote Areas: Some remote areas may require additional delivery time. We will inform you of the estimated delivery time when confirming your order.
Force Majeure: Delivery times may be delayed due to extreme weather or other force majeure factors. We will communicate with you promptly and work to resolve any issues.
Customer Support
If you encounter any issues during the shipping process or have any other questions, please do not hesitate to contact our customer service team. You can reach us through the “Contact Us” page on our website, and we will respond as quickly as possible. Thank you for choosing IFZO! We look forward to providing you with high-quality products and excellent service.
